- Outbound Call Center
A Predictive Dialer with Advanced Agent Scripting and Real Time Reporting which comes automatically with Call Recording and the ability to have At-Home-Agents.
- Customization & Reports
Solus One's greatest strength is our ability to customize the solution and reporting to your company and industry's needs.
- Inbound Call Center
With advanced features including ACD, IVR, CRM, CTI and call conferencing, the Inbound System also works in a blended mode and has 100% recording, and Toll Free numbers.
- Help Desk & Sales Reps
An advanced ticket system easily transferable between agents will ensure the best service possible from your Help Desk. Also includes a flexible Sales Rep System.
- Chat / Email / SMS -
The modern web requires a CRM with the ability to communicate via Chat and Email on the web, as well as SMS with mobile phones worldwide.
- IP PBX Integration
Integrate a feature-rich Canadian Award winning Call Center Solution seamlessly into your IP PBX. Simply point our software to your client's IP address.
Our greatest strength is our ability to customize the program and reports for your company and your clients.
Types of Specialization
APIs for other programs
New innovative Scripting
White Labeling for Company branding
Compliance Reports for Government
Unique Real Time Client Reports
Modern Call Centers require the ability to communicate with customers in multiple forms. Solus One's system integrates seamlessly all four major communication types, including:
Campaign set-up, reporting and agent interaction remain the same, simplifying implementation and training.
Below are some frequently asked questions for SolusOne.
SolusOne offers the following pricing plans:
Starting from: $29/month
Free Trial: Not Available
Full Contract Center Pricing
$29 - $200 / seat / month
Pricing is based on the following:
Volume of Seats
Length of Contract
Type of Communication
Country of physical presence
Design Solus One to meet your specifications.
Custom Programming Rate: $100 / hr
SolusOne offers the following features:
SolusOne has the following typical customers:
Mid Size Business, Small Business
SolusOne supports the following languages:
English, French, Spanish
We do not have any information about what SolusOne pricing plans
We do not have any information about what devices SolusOne supports
We do not have any information about what integrations SolusOne has
SolusOne offers the following support options: